Hiyam Dress

• Exquisite Hand Embroidery – Delicate, artisanal embroidery adorning the sleeves and shoulders, adding a touch of refined glamour.
• Luxurious Fabric – A premium blend that drapes effortlessly, ensuring both comfort and grace.
• Versatile Side Shawl – A matching shawl elegantly attached from both sides, allowing you to style it in multiple ways for a unique and personalized look.
• Flattering Silhouette – Designed to enhance your figure while maintaining a regal, sophisticated appeal.

• Dry Clean Only – To preserve the embroidery and fabric quality.
• Avoid Water & Harsh Chemicals – To maintain the delicate textures and intricate detailing.
• Steam on Low Heat – If needed, gently steam without direct contact with embroidery.
• Store with Care – Keep in a cool, dry place, away from direct sunlight.
• Handle with Care – The fabric is extremely delicate and can be easily scratched by nails, sharp objects, or rough surfaces.

Shipping & Delivery

• At Pivoine, we take great care to ensure your orders are delivered smoothly and safely.
• We provide free delivery managed through our private courier service to guarantee personal attention to each order.
• After you place your order, our team will contact you to confirm the delivery details, including the delivery time and shipping fees.
• Orders are usually delivered within 2 business days, depending on your area.
• Currently, delivery is available available across Egypt.
• Please make sure to provide an accurate phone number when placing your order to avoid any delays.
• For any questions or assistance, you can reach us at support pivoine.eg@gmail.com or call 01119274574

Returns & Exchanges

• We accept size exchanges within 3 days of receiving your order.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Returns are only accepted for items with manufacturing defects.
• Customers are responsible for return shipping costs unless the item is faulty.
• To request an exchange or report an issue, please contact our customer care team at [your email] or [your phone number].